Sunday, February 8, 2009

Un-be-liev-able...

Listen to the whole thing. It gets more amazing after the "manager" gets on the line.

5 comments:

Andrew Packer said...

I had a very similar conversation with Sprint one time. I was not as calm by that point as he was though. I told the guy to get out a calculator and I would explain it again.

Anonymous said...

Good thing it wasn't in the negative. That would have been a doozie.

Anonymous said...

Crap...I have Verizon. I think she's right, though, it IS a matter of opinion... :) Maybe they're talking metric cents vs. U.S. dollars.

Jonathan K said...

I saw (heard) this the other day. It's unreal.

My favorite part is the pause between him asking her the third and ultimate question ("Do you therefore recognize that there is a difference between .002 dollars and .002 cents?") and her answering ("No.")

Clearly in that pause, her brain is thinking, "Wait, there must be a difference," but she refuses to acknowledge it.

Aubri said...

What's truly "UNBELIEVABLE" is how long it's been since this blog was updated!!!